Warranty
Bronpi Calefaccion S.L. stoves have a seven year manufacturer’s warranty against damage to the cast iron structure and a five year manufacturer’s warranty against the sheet metal structure of the stove only. The warranty is only valid if the warranty certificate has been completed and signed.
The following moveable components are covered by a reduced two year warranty (as long as the installation and terms of use indicated in the instruction manual have been fulfilled):
Components that are subject to wear and tear through the standard operation of the stove are not covered under this or any warranty. These include (but are not limited to) the following:
The stove installation must be signed off (certified) by a registered installer, Building Control Body or local authority to validate the manufacturer’s warranty and serviced within twelve months of installation by the before mentioned. The warranty is null and void if this is not adhered to. The warranty is also void if the stove is installed without legs.
The cost of installing replacement items and all consequential costs are at the customer’s expense. Bronpi Calefaccion S.L. will under no circumstances accept compensation for direct or indirect damages caused by the product.
All replaceable components that do not fall under the manufacturer’s warranty can be purchased from The Marble Warehouse. Please contact us on 01443 408548 or info@themarblewarehouse.net
Bronpi Calefaccion S.L. stoves have a seven year manufacturer’s warranty against damage to the cast iron structure and a five year manufacturer’s warranty against the sheet metal structure of the stove only. The warranty is only valid if the warranty certificate has been completed and signed.
The following moveable components are covered by a reduced two year warranty (as long as the installation and terms of use indicated in the instruction manual have been fulfilled):
- Paint
- Grill
- Baffle Plate
- Electrical Systems (fans, thermostat, resistor)
Components that are subject to wear and tear through the standard operation of the stove are not covered under this or any warranty. These include (but are not limited to) the following:
- Glass
- Fire Bricks
- Rope Seals / Sealants
- Outlet Collar
- Installation or usage other than described in the user manual
- Local conditions i.e. chimney / flue issues
- Over firing
- Usage of wrong fuel
- Modifications
The stove installation must be signed off (certified) by a registered installer, Building Control Body or local authority to validate the manufacturer’s warranty and serviced within twelve months of installation by the before mentioned. The warranty is null and void if this is not adhered to. The warranty is also void if the stove is installed without legs.
The cost of installing replacement items and all consequential costs are at the customer’s expense. Bronpi Calefaccion S.L. will under no circumstances accept compensation for direct or indirect damages caused by the product.
All replaceable components that do not fall under the manufacturer’s warranty can be purchased from The Marble Warehouse. Please contact us on 01443 408548 or info@themarblewarehouse.net